Frequently Asked Questions

Below you will find frequently asked questions about the conference. If you cannot find the answer you are looking for, please contact Hatty Norman.

Our full terms and conditions can be found here.

Where will the conference take place?
The Annual Conference will take place at the Manchester Grand Hyatt, 1 Market Place, San Diego, California, USA.

Entry requirements
Please click here for information on travelling to the USA: entry restrictions and visa requirements.

If you need a visa, please apply for it in good time. INSOL cannot be held liable for late visa applications, and no exceptions will be made to the cancellation policy if your visa does not arrive on time. INSOL also cannot be a financial guarantor for delegates applying for a visa.

The working language of the conference is English.

When will registration open and close?
Registration will open in November 2023 and will close on 26 April 2024. The early booking deadline is 5 February 2024. 

How do I register for the conference?
Registrations can be made online here. For any queries, contact

Can I register several people at once?
Yes, once you have registered the first person, you will have the option to register additional attendees. There is no group discount for registering as a group.

Registration fee
The delegate registration fee includes entry to the technical sessions on Thursday 23 May and Friday 24 May, conference lunches on 23 & 24 May, and cocktail receptions on 22, 23 & 24 May 2024.

The registration fee must be paid in full prior to entry to the conference, and within 30 days of the registration being made. INSOL reserves the right to cancel a registration if payment is not made within this time. 

Accompanying persons / social functions
Registered accompanying persons attending the social functions must be over the age of 21. Accompanying Person is defined as a participant’s spouse or other personal relation who does not have a business interest in the Conference. If INSOL International believes the accompanying person is attending in a professional or business capacity, INSOL reserves the right to refuse or cancel the registration of the accompanying person and request they register as a full delegate for the Conference.

Accompanying person registration fee
The accompanying person registration fee includes entry to the three cocktail receptions on Wednesday 22nd, Thursday 23rd and Friday 24th May. An Accompanying Person is defined as a participant’s spouse or other personal relation who does not have a business interest in the conference.

Registration & Payment
We accept Visa, Mastercard, and American Express. All payments debited from your credit card will be in Pounds Sterling (£). Cardholders will be charged by their credit card companies in their local currency. INSOL International is not responsible for any losses or gains in the fee due to currency changes. For bank transfer of BACS payments queries, please contact the INSOL Office.

By credit card: Register online and make immediate payment by credit card.
By bank transfer or BACS payment: Registrations will not be processed until payment has been received. You will receive a confirmation email confirming we have received your registration, but your registration will be pending until you receive the Payment Received email.

What is the cancellation policy for the conference?
Cancellations made more than 60 days prior to the start of the conference will incur a 5% cancellation fee.
Cancellations made less than 60 days, but before the final booking deadline of 26 April 2024 will incur a 10% cancellation fee.
Cancellations made after the final booking deadline of 26 April 2024 will be non-refundable.

For the purposes of the cancellation policy, the conference start date is Wednesday 22 May 2024. For full details, please refer to our terms and conditions.

What happens if the conference sells out?
INSOL International chooses conference venues of a suitable size for its annual conference. There are times when our conference has sold out. Should this happen, a waitlist will operate. The waitlist will function on a 'first come, first served' basis, subject to receiving registered delegate cancellations.

How can I view the list of registered conference delegates?
The delegate list will be accessible through the event app, which will be launched four weeks prior to the conference. 

Within the app, attendees will have the opportunity to view your full name and company, email address along with any additional details you choose to share, such as links to your social accounts, headshots, or a bio.

How to I access the event app?
The "INSOL International Events" app can be found on the Apple Store, or Google Play Store.

You can log in to the app using the email address you provided during registration. Once the app is live, you will receive an email containing login instructions. If you have any queries, please contact

Health and Safety
INSOL's Annual Conference will be run according to official Government and local authority in the first insance, as well as any venue or location specific regulations.

Continuing Professional Development
For those delegates who are required by their professional associations to achieve minimum levels of continuing education, certificates of attendance will be available on request.

The Law Society of England and Wales has accredited this Conference for 10 hours of CPE.

The Solicitors Regulation Authority (SRA), the independent regulatory body created by The Law Society of England and Wales, have implemented a new approach to solicitors continuing competence. If solicitors wish to claim non accredited continuing professional development in line with SRA requirements, they can record this in their own training records and calculate their continuing professional development points by the number of hours and minutes the Conference is held for with the deduction of breaks.

Bar Standards Board (BSB)

The Bar Standards Board (BSB) have implemented a new Continuing Professional Development regime from 1 January 2017. As a result, barristers will have greater flexibility and individual responsibility for the training they require in line with BSB CPD requirements. For more information on the new CPD requirements, please go to